Refund policy

FIRST QUALITY RETURNS:

All products, excluding customized items, may be returned for a full refund to the original payment method provided the items are returned to us within 14 days of you receiving the products. A product exchange will be made within 30 days of purchase. Please ensure that any product you wish to return is unused, in its original packaging and has all tags still attached and original invoice. Refund to original purchaser only.You agree that it is at the sole and absolute discretion of PPG to determine if the product has been used.

• Bags must be returned in the original polybag and have all tags still on and show no signs of use

To the extent permitted under applicable law, customized items, that are exclusively made according to your specifications may not be cancelled or returned.

• To return a product, Email returnspropickleballgear.com

Once we have received and validated your returned items, we will confirm it to you by mail. A refund will be processed by and issued to your original method of payment.

Shipping charges on all returns are the purchaser’s responsibility and are not subject to refund.